Aptech Africa takes consumer protection very seriously. Aptech knows that to thrive, the off-grid industry should put consumers first. That’s why Aptech has committed to the GOGLA Consumer Protection Code.
The Consumer Protection Code consists of a set of principles and an assessment framework to enable companies to measure, demonstrate and improve their practices, and provide investors and other stakeholders with a framework to promote good practice. The code establishes the de facto industry standard for consumer protection that adds value to off-grid solar companies, investors and other stakeholders.
The Principles represent the minimum standards of practice consumers should expect from an off-grid solar company: transparency, responsible sales and pricing, good consumer service, good product quality, data privacy, and fair and respectful treatment.
Aptech Africa Ltd is using the GOGLA Consumer Protection Code as a framework for its pay-as-you-go solar water pumping and irrigation solution called PAY-N-PUMP. Aptech is putting its customers first with its customer service and consumer protection.
To learn more about the GOGLA Consumer Protection Code, follow this link: https://youtu.be/kYCj84H9xn8